Privacy Policy
How we collect, use, store, and protect your information.
Introduction
This Privacy Policy explains how we collect, use, store, and protect your information, including Google user data, when you use the Service.
Information we collect
Account information
We collect personal identifiers like your name, email address, and authentication details managed via secure providers like Supabase or Google Auth.
Google user data (via Google APIs)
When you connect your Google Business Profile, we process your location information, review content (text, reviewer name, ratings), and reply content solely to provide the Service's functionality.
Usage data
We collect AI usage metrics and feature interaction logs to optimize service performance.
Data collection practices
We collect data through direct input during registration, authorized access via Google OAuth, and automated technologies like cookies to track service usage and maintain sessions.
How we use information
We use your information, including Google data, solely to provide the Service (fetching reviews, managing locations), generate AI-assisted responses, and post replies to your Google Business Profile.
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Data storage and retention
Your data is stored securely on encrypted cloud servers. We retain account and Google Business data as long as your account is active. If you disconnect your Google account, we delete the associated Google user data within 30 days.
Data sharing
We do not sell your data. We share it only with essential infrastructure providers, AI service providers (solely for response generation), and when required by law.
Your rights
You have the right to access, rectify, or delete your data. You can revoke our access to your Google account at any time via your Google Security Settings.
Security
We implement industry-standard encryption (HTTPS) for data in transit and at rest to prevent unauthorized access.
Contact
Questions regarding data privacy can be sent to info@solutionplanets.com or visit www.solutionplanets.com.